Contact Centers
Durban is the heart of the contact centre industry in South Africa and a great place to run a proof of concept for an off-shore destination. We offer specialist contact centre space and platform services to companies wanting to start small and scale. With a world-class telecommunications network and technology Infrastructure, as well as a large pool of English-speaking talent, it’s no wonder South Africa was voted by contact centre managers globally as the preferred business process outsourcing location in the world.
- Flexible contract terms with no long-term commitments
- Scalable solutions with optional add-ons like cloud pabx, dialler and analytics
- Plug and play offering ready for you to move in
- Dedicated Fibre connectivity with failover
- Generator power backup with UPS to keep critical services running throughout
- 24/7 security-controlled access with onsite canteen and other business amenities
Find a location for your Contact Center
Case Studies
OneCall24 case study